Maintenance requests should be made in a timely manner. 
You may create a Work Order or check the status of a current Work Order on the Resident Portal at:
www.bergtenant.com

If you choose to send an e-mail to service@bergmanagement.com please identify:

• ​your name
• address
• nature and location of the maintenance issue
• if we have permission to enter
• attach any pictures you may have

In Emergencies, please call our 24x7x365 on-call Maintenance line at 262-613-8179
​
The following issues would constitute an emergency:
FIRE-CALL 911
NO HEAT
ACTIVE PLUMBING LEAKS
NO WORKING TOILET
ELECTRICAL PROBLEMS AFFECTING THE REFRIGERATOR
ANY CONDITIONS WHICH MAY CAUSE PERMANENT DAMAGE TO YOU OR THE APARTMENT